Oxford County owns and is responsible for the management, maintenance, and long-term capital planning for the County's water and  wastewater systems. Oxford County operates all Water Treatment facilities and Wastewater Treatment Plants. The City of Woodstock and the Town of Tillsonburg operate portions of the water distribution and wastewater collection systems. Oxford County operates and maintains the water distribution and wastewater collection system in the remaining Area Municipalities and select portions of the City of Woodstock and Town of Tillsonburg systems.

If you have questions about water quality or meter issues, please contact your billing agent as shown on your utility bill. For after-hour emergency calls, find the numbers for your area listed on the Billing page.

Questions? Contact Public Works at 1-800-755-0394 from Monday to Friday, 8:30 am - 4:30 pm.

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