Oxford County

Oxford County Library

Newsroom

January 3, 2022

COVID-19 UPDATES


For the health and safety of our patrons and staff all Oxford County Library branches will be reverting back to curbside service starting January 5, 2022.

What to expect when you arrive at the library:

⭐ Access to browse the collections will not be available at this time but staff are happy to select materials and prepare them for you to pick up.
⭐ Library materials may be returned to the branch drop box at any time.

⭐ All current COVID-19 health and safety requirements remain in place, including self-screening, masks, and physical distancing. Public health encourages the use of 3-ply face coverings, even in outdoor settings.

FAQs

Are you still offering public computer use? Public computer use may be available by appointment at select branches for essential use, such as accessing government forms and information.

Can I have items printed at my local branch? Wireless printing is available at IngersollNorwichPlattsvilleTavistockThamesford, and Tillsonburg. We recognize that access to the library’s printing, scanning, faxing and copying services is a vital service for many people in our communities. During curbside hours, staff may not have the time to be able to provide these services. However, OCL will try to help you.  Please contact your local branch to arrange a time to drop off your documents or contact curbsidebooks@ocl.net to let us know what you need.

I'm not feeling well. Am I still able to come pick up my holds? If you or anyone in your family are experiencing any COVID-19 symptoms, or have tested positive for COVID-19, please refrain from coming to the library for curbside service. Contact staff at your local branch to make alternate arrangements for proxy pick up or home delivery service.

Do you offer access to free wifi? Free wireless service can be accessed outside of all OCL branches. Wireless speed has recently been increased at all 14 branch locations.

How can I place a hold on an item to pick up at my local branch? 

1. Visit https://ocl.bibliocommons.com/, login to your account or create a new account if you have not yet done this. Search for the item you are looking for, click "place hold", select the branch where you would like to pick up your materials and click on the “place hold” button again.
2. Email curbsidebooks@ocl.net with your library card number and the titles you would like placed on hold.
3. Contact your local branch and ask staff to place your hold (note: staff hours at some of our locations are limited).

Can I return my books? We are currently accepting returns at all branches. You can return your material directly into our book return. We are, as always, fine free so don't worry if you have to return your items a bit late.

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We cannot wait to see you and we ask that you:

  • Self-screen for COVID symptoms before approaching the library.
  • Wear a 3-ply mask, even during outdoor curbside pickup. If you cannot wear a mask, library services will be provided to you through curbside or vehicle pickup service.
  • Limit the number of people from your household, if possible.

If you can't make it to one of our branches we offer the following options:

  • To register for an OCL card or update your account, email us at myaccount@ocl.net along with your name, address, phone number, and date of birth.
  • To place a hold on library materials contact your local OCL branch or email curbsidebooks@ocl.net along with your library card number and the title you would like to place on hold.
  • For seniors and families without in-person access to an OCL branch call us at 226-232-5092 to register for a card, arrange home delivery of materials, or learn about available library and community services.

As always OCL's E-Library is open 24/7:  You can access ebooks, e-audiobooks, streaming music, movies and more anytime you want.

Staff are available by e-mail to help you find books to read and place holds for you. If you cannot attend curbside, and don’t have someone who could pick up books on your behalf, don’t forget that we can offer home delivery. For more information, e-mail curbsidebooks@ocl.net.