Oxford County Library

Newsroom

June 13, 2021

COVID-19 UPDATES


COVID UPDATE - June 15, 2021

Ontario public libraries are not permitted to provide browsing access to collections until Step 2 of the province’s Roadmap to Reopening Plan. We will remain at the curbside model until Step 2. In Step 2, which could begin as early as July 5, the Tillsonburg and Ingersoll libraries will be fully open for browsing and computer access. All other branches will open for browsing and computer access, with strict occupancy limits, at Step 3. We miss our patrons and look forward to welcoming everyone back into the libraries to browse our collections in-person at step 3.

During this time, in-person browsing of all library material is not permitted. All branches are offering contactless holds for pick-ups. Computer access is currently unavailable but the Library will continue to assess this service and provide computer use when it is safe to do so. Please check www.ocl.net for updates.

Library staff continue to be available to provide assistance with access to library resources and services. We offer the following options:

  • To register for an OCL card or update your account, email us at myaccount@ocl.net along with your name, address, phone number, and date of birth.
  • To place a hold on library materials contact your local OCL branch or email curbsidebooks@ocl.net along with your library card number and the title you would like to place on hold.
  • For seniors and families without in-person access to an OCL branch call us at 226-232-5092 to register for a card, arrange home delivery of materials, or learn about available library and community services.

COVID UPDATE - June 14, 2021

Quarantining of returned library materials is no longer required by the Province of Ontario.  OCL has been quarantining all returned materials for a minimum of 72 hours, and will take a cautious, staged approach to the elimination of quarantine.  Effective Monday, June 14, returned materials will remain in quarantine for a minimum of 48 hours. When the Province enters Step 2 of the Roadmap to Reopening, quarantine will be further reduced to 24 hours.

-----------

Thank you for your patience as Oxford County Library works toward a safe return to in-branch services.

As always OCL's E-Library is open 24/7:  You can access ebooks, e-audiobooks, streaming music, movies and more anytime you want.

Curbside service remains available at our branches. Wireless printing is available at Ingersoll, Norwich, Plattsville, Tavistock, Thamesford, and Tillsonburg. We recognize that access to the library’s printing, scanning, faxing and copying services is a vital service for many people in our communities.  During curbside pickup shifts, staff may not have the time to be able to provide these services, and we do not want to encourage people to come to curbside except for those who were notified that their Holds were available for pick up.  However, OCL will try to help you.  Please contact your local branch to arrange a time to drop off your documents or contact curbsidebooks@ocl.net to let us know what you need.

In-person library programs will not resume until further notice. We are working hard to ensure that future programs are designed to be able to meet the needs of our communities and delivered in a safe manner. Virtual programming will continue.

Branch staff are always happy to work with individuals to select reading and viewing materials of interest and will gladly pull together a selection of materials for pick-up.

Free wireless service can be accessed outside of all OCL branches. Wireless speed has recently been increased at all 14 branch locations.

Staff are available by e-mail to help you find books to read and place holds for you. If you cannot attend curbside, and don’t have someone who could pick up books on your behalf, don’t forget that we can offer home delivery. For more information, e-mail curbsidebooks@ocl.net.

How to return books

We are currently accepting returns at all branches. You can return your material directly into our book return. Items will be quarantined for a minimum of 48 hours before they are checked in by staff so it may take several days before items are removed from your account. We are, as always, fine free so don't worry if you have to return your items a bit late.

Can you come into the library?

We are following provincial ministry guidelines closely. For up-to-date curbside or in-branch hours, please visit: https://www.ocl.net/Your-OCL/Locations-Hours.

Where are we offering curbside pickup?

We are currently offering curbside pickup of holds at all library branches. Current curbside hours for all branches are available at: https://www.ocl.net/Your-OCL/Locations-Hours.

How to place holds

Items picked up during our curbside pickup must be placed on hold in advance.

You can place holds by:

1. Visit search.ocl.net, search for the item you are looking for, click "place a hold" and sign in using your library card and PIN number. Select the branch where you would like to pick up your materials and click on the “place hold” button.
2. Email curbsidebooks@ocl.net with your library card number and the titles you would like placed on hold.
3. Contact your local branch and ask staff to place your hold (note: staff hours at some of our locations are limited).