ISAC Computer Support Group

October 09, 2007

  Computer Support Subjects

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142 - Printing Instructions

  Topics Covered

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21 - Remove External Drives or Memory Sticks from USB Port
29 - Make a Shortcut to Put on the Desktop
152 - Stop the Scans
158 - Updating Software Information
200 - Export your E-mail Addresses to your Web Mail
201 - Tweak
202 - How Much Memory
203 - Power Options
   Tips of the Month
Open Questions & Answers

21 - Remove External Drives or Memory Sticks from USB Port  
The Plug and Play functionality enables you to install USB storage devices without drivers or any software. If they are not properly released from a computer system, you may receive an unsafe removal error message.

N.B. make sure all of your documents are closed before you begin this procedure

After you have saved your project and are ready to remove your storage device, it is important to follow the steps below to ensure you do not damage your device or lose access to your saved files. 

 
Fig. 1

On the right hand side of the taskbar, locate the Safely Remove Hardware icon

Double left click the icon.

When the Safely Remove Hardware window opens, select the Hardware device: you wish to remove


Fig. 2

Left click on the Stop button.

When the Stop a Hardware device window opens, select the Hardware device you wish to remove again to Confirm


Fig. 3

Left click on OK to continue


Fig. 4

When the Safe to Remove Hardware balloon opens, you may proceed to disconnect the USB Mass Storage Device

29 - Make a Shortcut to Put on the Desktop

Close all open Applications on your Desktop

This is a procedure for ISAC Computer Basics but can be applied to any Application where it has a link/shortcut you want to have easy access to.

Insert Disk 1 of 2 into your disk drive

When the Welcome window opens on your Desktop, scroll to the Shortcuts you wish to put on your Desktop

  1. Left click on the Maximize/Restore until the button appears as shown.
  2. Resize the Welcome window to show the Desktop
  3. Left click on the Shortcut and begin dragging
  4. Drag the Shortcut to the Desktop and drop it

A new Icon Learn Windows 98 will appear on your Desktop

Double Left click the icon to activate the new Icon.

 

200 - Export your E-mail Addresses to your Web Mail
This procedure is shown with the windows from Rogers Yahoo, M$ Outlook Express and M$ Internet Explorer 7.0

Using other E-mail providers and browsers using CSV (Comma Separated Values) should be very similar

Open M$ Outlook Explorer

Left click on File, select Export and left click on Address Book...


Fig. 1

* * * * *

When the Address Book Export Tool opens


Fig. 2

Left click on Text File (Comma Separated Values)

Left Click on the Export button

* * * * *

When the CSV Export window opens


Fig. 3

Left click on Browse

* * * * *

A Save As window will open


Fig. 4

Set the Save in: field to My Documents

In the File name: field, type - Addresses and the current date (mm_yyyy)

Left click on the Save button

* * * * *

The CSV Export window will reopen


Fig. 5

The Save exported file as: field will display where the file will be stored and its name

Left click the Next> button

* * * * *

A new CSV Export window will open


Fig. 6

Select the fields you wish to export:

Scroll up and down and place or remove check marks for the fields you wish to export (The ones shown are the most practical)

Left click on the Finish button.

Close the remaining open windows

* * * * *

Open your ISP (Internet Service Provider) home page (You must have your E-mail address and PSW)

Click on Links and select Yahoo! Mail  (If Links is not present, click on View, select Toolbars and put a check mark next to Links


Fig. 7

  1. When the Yahoo! Mail window opens, select the Contacts tab
  2. Select Import/Export

* * * * *

When the Import and Export window opens


Fig. 8

Select Address Book

Follow the instructions 

  1. Choose Microsoft Outlook (.CSV file)
  2. Export instructions have been completed above (Fig. 4 - 6)
  3. Left click on the Browse... button to Specify the file to import:
  4. Left click on the Import Now button to Import the file

* * * * *

When this Address Book window opens


Fig. 9

Left click on OK

 

152 - Stop the Scans
a. Hacker Scans - The best thing to do is have a firewall and use up-to-date Anti-virus & Anti-Spyware programs. You will not be able to stop the scans on your network but with a good firewall the person scanning you will not see any traffic back.

b. Anti-virus scans can be set to run at any convenient time you're on the Internet as it is necessary to update the anti-virus files prior to a computer scan.

c. Spy-ware freebies require manual intervention to update and to perform scans.

 

158 - Updating Software Information

"Updating Software Information" is a message occurring after data has been downloaded from the Internet. The data would have been temporarily stored in (C:\Documents and Settings\"USER"\Local Settings\Temporary Internet Files\Content.IE5)

There are many applications such as M$, anti-virus checkers, Adobe, photo editors, etc. It is recommended you try to set specific times for these applications to check for their updates by selecting the Scheduled Tasks icon in the Control Panel .

DO NOT leave your computer until the updating process is completed.

Many times upon completion of the Updating you are asked to initiate a "Restart" 

CAUTION - "Restart will begin within xx number of seconds" could wipe out anything you may be working on at the time. 

Usually you can select a button to Restart later 

Again, use CAUTION as the "Restart will begin within xx number of seconds" message often reappears if you selected the Restart later button.

It's always best to close all open applications in an orderly fashion and initiate a Restart.

 

201 - Tweak
Click here for PowerToysTweak is a PowerToy. 

PowerToys are additional programs M$ work on after a product has been released. Click on this icon for more info.

Tweak allows you access to several options for "touching up" your computer to make it run more to your own personal liking. 

It puts immediate tuning options in one place

 

 202 - How Much Memory
When you think your system appears to be slowing down, you are probably right. More so than you know because it has been gradual and you have become accustomed to the slow deterioration taking place. 
Are you playing more high end graphic intensive games?
Are you using more graphics for a new digital camera recently purchased?
Many factors can cause this slowdown but, before you jump to the conclusion it's time to buy a new computer, try cleaning things up a bit. 
Run Windows Update
Update and run anti-virus, spy and ad removal applications.
Use Disk Cleanup.
Cleanup all Temp files (See 179)
Uninstall unused applications
Run the Disk Defragmenter (several times until it completes in a few seconds)
Reduce or eliminate Startup applications (Put them into a Startup Hold folder)
Reduce the number of applications sitting in the Systray (Taskbar Notification Area)

* * * * *

Run msconfig

When the System Configuration Utility window opens, select the Startup tab and deselect unnecessary applications needed when you start your computer.

* * * * *

Close all your open applications, right-click an empty space on the Taskbar, and select Task Manager

When the Windows Task Manager opens,  select the Processes tab, sort the Image Name, investigate each and ever item using a search engine (Google) to verify its necessary existence on your computer.

* * * * *

  1. Open the Control Panel and select the System Icon

  2. When the System Properties window opens, select the Advanced tab.
  3. In the Performance section, left click on the Settings button
  4. When the Performance Options window opens, select the Visual Effects tab.

  1. Select Adjust for best performance
  2. Select the Advanced tab and choose both Programs buttons
  3. Left click on Apply
  4. Left click on OK and left click on OK again to clear the two open windows.

* * * * *

To find the size of your present memory

Open the Control Panel and select the System icon

When the System Properties window opens, select the General tab

This page gives you the size of your RAM (Random Access Memory, refers to a computer's memory storage)

Note the other info available on this page
OS
Version 
Computer Manufacturer
Model #, Type, Speed
Amount of available RAM

Click here for more info Click this icon to see what the internet suggests.

Most memory upgrades below 1GB are fairly cheap and effective

If you still find things are still dragging, ask the boss for an advance and buy a new computer.

Ask the boss if he/she wants your old computer, if they say "No way" then you have made the right decision.

 

203 - Power Options
Open the Control Panel and select the Power Options icon

When the Power Options Properties window opens

Select the Power Schemes tab


Fig. 1

Use the to investigate each field and use the most practical options for your PC.

Select the remaining tabs and follow the same procedure.

Standby reduces the power consumption of your computer by cutting power to hardware components you are not using. 

Standby can cut power to peripheral devices, your monitor, even your hard drive

Standby maintains power to your computer's memory so you don't lose your work. 

Standby does not save your memory or desktop state to disk

Note - A power failure while on Standby can cause you to lose unsaved information. 

* * * * * 

Hibernate saves an image of all open files and documents on your desktop on to your disk, turns off your monitor and hard disk, and then it powers down your computer. When you restart your computer, your desktop is restored exactly as you left it. 


Fig. 2

It takes longer to bring your computer out of Hibernate than out of Standby.

Note - A power failure while on Hibernate will not cause you to lose information unless the power has been out for several days. A laptop should be able to last 10 - 12 days. 

* * * * *

Restart is often asked for after an update has been downloaded to your computer. Files would have been updated, temporary storage used.

Or, your computer may have lost its way and does not respond in the manner you expect and the computer needs a shot of Gatorade to clean up the mess and start over. 

Restart is your first line of defense when all else fails to get you back on track.

It's always best to have all applications closed as data can be lost.

* * * * *

Shut Down is exactly what it says. However, there is still power floating about in your computer and extreme caution should be used if you should open the case to work on the innards. 

Never Shut Down with open applications.

Always use followed by Shut Down.

Shut Down does not turn the power off on your Monitor 

 

Tips of the Month

 


Open Questions & Answers

 

 

 

 

NEXT MEETING - TUESDAY, October 23, 2007 @ 13:00 P.M. 

Ingersoll Senior Citizens
Revised: September 14, 2008 .