Topics Covered Click on Links * 18 - Burn to a CD using Roxio CD Creator * * 19 - Close a frozen Computer * * 20 - Computer Club Maintenance Tips * * 22 - Ten Minute PC Tune up * * 23 - Tune-ups * * 36 - Add Attachment to Hotmail * * 40 - Bookmark Web Sites You Want to Revisit * * 41 - Change Home Page * * 50 - Organize Favorites * * 73 - Adjust Settings so Fancy Stationery will Show * * 82 - Check Email to See if Sender Is Real * * 103 - Make a Group to send to *  * 179 - Clean up All "Temp" Files *  * Open Questions & Answers * There were 17 of us who fought the weather to discuss the following topics. Of all the requests received, Close a frozen Computer was chosen by 6 of the attendees. Thank you, I know I wouldn't have had time to do another 5 subjects.  There were 3 new attendees, Roseann Moyer, Sharon Peter and Bonnie Dennison. Welcome to the ISAC Computer Support Group. Some of the topics covered would have been better presented if they were in Flow Chart form. Anyone with experience working with Flow charts, please step forward, we can use your expertise. I apologize for being so late getting this letter out to you. "The Interlude" Web site takes first priority. I also made my notes in M$ Word and it did not like to be copied into M$ FrontPage thus requiring many extra hours of reformatting. I hope to be better prepared before the next "The Interlude" goes to press. Beware Phone Scam I was interrupted by a phone call offering me a special deal on my Credit Card interest charges. The phone number was 712-429-0253 and it appears to have originated in Iowa. Of course it was unlisted but a Google search for the first 6 numbers got me this web site http://www.theguardian.pe.ca/index.cfm?sid=8334&sc=98  A call to the local OPP asked me to contact Phone Busters at http://www.phonebusters.com/ which I did and I'm still waiting for their response. I also tried to contact the Iowa State Police on the internet and after a 1/2 hour of missing links and mishmash of crap with nothing to do for reporting fraud, I gave up. Beware Mail Scam Joan MacLeod brought in a letter received by her husband informing him he had won a large sum of money. To make his claim he had to fill out a form with every intimate banking and credit card data he possessed and send it back to the sender. Until the law gets more serious and goes after these thieves, we're going to see a lot more of it. Please put your friends and family on the alert

18 - Burn to a CD using Roxio CD Creator  Open the Roxio Selector application Click on the help button The options to make a Music, Data, Photo, or a Video CD and Copy a Disc are rather ambiguous and give no great detail with this window. It will tell you what you can do, however, it does not tell you how. Select one of the buttons and use the Help in the window when it opens and it will tell you how to perform the button function. The following web site is helpful  http://www.roxio.com/enu/support/default.html  Select the product you are using (there are presently 5 Creator models listed on their web site) It is next suggested to update your CD drivers. CLICK TO ASK ROXANN a specific question. 19 - Close a frozen Computer  Take a 5 minute coffee break, your computer could just be too busy updating Move the mouse around and if your pointer stays in one place, check the keyboard by pressing on the Winkey to open the Start menu. If your computer still appears to be locked up, your only resource is to shut the computer off. Hold the "Off" button for 5 - 10 seconds at least to give the computer time to cycle down. Are you using a wireless keyboard/mouse? Replace the batteries and power the computer back "On" If it appears only the mouse is dead, (Winkey can open the Start menu) use your keyboard skills to close applications and go to an orderly Turn Off Computer and replace your mouse or its batteries if it is wireless. Know your basic keyboard shortcuts. Alt +Tab = Cycle between active applications Alt + File + x or c = Closes an application. You will be asked to Save your Changes Alt + F4 = Closes an application. You will be asked to Save your Changes If an application can not be closed using the above procedures, it will be necessary to use the "3 finger salute" Ctrl + Alt + Delete = Open Task Manager, and use the cursor keys to select the Applications Tab and use the Tab key and cursor keys to select the application indicating it is not running.  Alt + e will select the End Task button, close the selected application and close the Task Manager. http://www.webjunction.org/do/DisplayContent?id=1283  http://asknerd.net/freezingcomputer.html  http://www.computerhope.com/shortcut.htm  20 - Computer Club Maintenance Tips  Add this to your spring and fall cleaning lists to physically clean your computer.   Turn the computer Off and remove the right side panel of the computer.  Use  a very fine brush and vacuum cleaner, carefully remove as much of the dust as you can, especially where it collects around the fans.   Computers create a lot of heat and heat attracts dust, animal hair etc.  Liquids containing sugar when accidentally spilled on a keyboard cannot be properly removed, BUY A NEW KEYBOARD.   The newer LCD flat screens are soft, very sensitive and should not be touched with your fingers.  Need more research on this one. It could involve members of the Brantford club sweeping the floor and washing the coffee cups after their meetings. In the meantime, check out the following websites. http://www.pcworld.com/article/id,116583-page,1/article.html  http://www.computerhope.com/cleaning.htm#75  22 - Ten Minute PC Tune up ??  (Please, show me one )   Start, All Programs, Accessories, System Tools and click on Disk Cleanup Normally, you would Select Drive (C:) and click on OK   Select each of the Files to delete:  Click on View Files  (if it is available and it should be for the first four). Select and Delete all files shown.  (Not all files can be deleted i.e. “index.dat” and “files in use”) Click on OK  Open Internet Explorer 6 Select Tools on the Menu bar and click on Internet Options Under the General tab and Temporary Internet Files, click on Delete Files When the small Delete Files window opens, click on the box to Delete all offline content Click on OK Click on Delete Cookies Click on Apply Click on OK Open Internet Explorer 7   Select Tools on the Menu bar and click on Internet Options Under the General tab and Browsing history, click on Delete... to display the window on the right Now you can select 1 or more from 5 or Delete all... Click on Close for the Delete Browsing History window Click on OK of the Internet Options window Clean up all "Temp" Files Click "here" for the procedure Start, All Programs, Accessories, System Tools and click on Disk Defragmenter Click "here" for the procedure 23 - Tune-ups Start by doing the CPU - Ten Minute PC Tune up. Next, clean out the crap creeping into the gap by removing the Spyware you think you don’t have. Download, install and run the following freebies. http://www.spybot.info/en/spybotsd/index.html   http://www.lavasoftusa.com/products/ad-aware_se_personal.php   Take control of the Startup applications taking up your memory space.  If the area next to your clock in the System Tray has more than 10 icons sitting there, you have a severe memory problem and is one of the main reasons for a CPU locking up.. Another freebie - http://www.ccleaner.com/download/    Select Tools and Startup Select the unnecessary programs and click on Delete Entry       Note : - Programs deleted from the Startup can be "started" from the Start Menu as they are needed rather than sitting in memory ready to pounce upon your computer if you just might use the application. Whenever things still appear sluggish after all the above Tune Ups, a good reputable Registry Cleaner used on a regular basis might be the answer.  Use Google Search for “registry cleaner reviews” to see what is good and available on the market. 36 - Add Attachment to Hotmail  Open Hotmail Click on Attach and select File   Next to the Find File: field, click on Browse. Select the file you wish to Attach  Click on OK and Attach Another or OK Complete filling the other fields for Hotmail (To, Subject, etc.) Type in your message.   N.B. - When an E-mail is sent with multiple contacts, ALWAYS use Bcc (Blind Carbon Copy). I and others do not wish to see half a page of E-mail addressees appearing in the message.  If an E-mail application requests an Addressee in the To: field, enter your own E-mail address. Click on Send. 40 - Bookmark Web Sites You Want to Revisit Bookmark lists become a jumble of sites people seldom return to. Name the Favorite/Bookmark properly to identify it. Sort the sites into folders. Clean out dead links by right clicking on the link and select Delete. Click on forgotten addresses to figure out why they were bookmarked in the first place. 41 - Change Home Page Internet Explorer Open the web site you wish to assign as your Home Page Click on Tools and select Internet Options Select the General tab Under Home Page, click on Use Current   Firefox Open the web site you wish to assign as your Home Page Click on Tools and select Options Select the General tab Under Home Page, click on Use Current Page   50 - Organize Favorites  Click on this link http://netforbeginners.about.com/b/a/063135.htm 73 - Adjust Settings so Fancy Stationery will Show Open Outlook Express Click on the small arrow next to the icon for Create...  A menu will drop with all the stationery options you have available. You can also: Click on Help Select the Search Tab Type in the keyword to find: - stationery Click on List Topics Select Topic to display: Click on Display For more Stationery options   http://www.microsoft.com/windows/oe/features/stationery/stationerydl.asp  82 - Check Email to See if Sender Is Real Review your setup of Outlook Express from this web site  http://ca.geocities.com/bpaling@rogers.com/index.htm Don’t recognize the sender?? Select and DELETE Use “Web Mail” to dump messages from Unknown into Bulk. Set up an Outlook Express to send Bulk to the Deleted Items folder The most important thing you can do to protect yourself from computer viruses is to make sure you have up-to-date antivirus software running on your computer. Use this software to scan every file you receive from any source, including friends and family. 103 - Make a Group to Send To It's best to use the Outlook Express Help to do this set up.  Follow the Help and create your New Group Drag your contacts to the New Group A New Contact added to the New Group is automatically added to your regular Main Identity's Contacts list A contact deleted from the New Group will not be deleted from the Main Identity's Contact list A contact deleted from the Main Identity's Contact list will be deleted automatically from the New Group More than one Group can be created N.B. - When an E-mail is sent with multiple contacts, ALWAYS use Bcc (Blind Carbon Copy). I and others do not wish to see half a page of E-mail addressees appearing in the message.  If an E-mail application requests an Addressee in the To: field, enter your own E-mail address.     179 - Clean up All "Temp" Files Start, Search, and set up the fields exactly as shown with “temp” in quotation marks and the More advanced options set as shown. Click on Search.     When the Search is completed, slowly, run your mouse pointer over each Temp Folder Icon and view the message displayed. If the Folder is NOT EMPTY, right click and select Open. Delete all the files displayed. Caution: DO NOT DELETE A "TEMP" FOLDER   Open Questions & Answers    Q - How do we change the time for Daylight Saving?  A - It should be completely automatic even with the new DST. If you don't get a message telling you it has been changed then you should right click on the clock in the Systray and select Adjust Date/Time.  Select the Internet Time tab. Place a checkmark in the box for Automatically synchronize... Select a Server: Click on Update Now Q - What does the hand used for in an Adobe document type PDF file? A - Hold down the left mouse button to close the hand and drag the hand to scroll vertically and horizontally on the document. The regular horizontal and vertical scroll bars become redundant.  A - When the hand changes to a finger, it is indicating it is positioned over a shortcut link you can click on. Q - How do I receive pictures along with Email? A - You will see a line under Subject: Some pictures have been blocked to help prevent the sender from identifying your computer. Click here to download pictures. If you believe the content to be secure, do as it says. To remove the security, click on Tools and select Options. Select the Security tab and remove the check mark under Download Images next to Block images... Q - How do I type a document without using Microsoft Word Processor? A - Download www.openoffice.org to access a word processing function, spreadsheet, etc.  Q - How do I print out Email message sent with blue background to print with white background? A - Outlook Express does not print any "background" it will always be white. Q - What is the best option to use when printing just a plain document, no picture? A - Each printer has its own Setup but all of these options should be available. Select the printer Preferences and choose a Draft option, and set it to print just black and white to save ink. NEXT MEETING - TUESDAY, MARCH 13, 2007 @ 1:00 P.M. IN THE DINING ROOM

* Town of Ingersoll * United Way of Oxford * * Ontario Ministry of Health and Long-Term Care * * Cami * Oxford County Library * COOL * Ingersoll Senior Citizens Revised: January 26, 2008 .